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 Welcome to the Introduction on China Hotel Service and Hotel Industry History in Seeraa International, New and Updated Content as Below:



China Hotel Service in Brief
China hotel service is an essential part of China travel service. Due to the unique modern history of China, the history of China hotel industry also experiences a special way different from the international hotel industry development models. Traveling in China, you had better learn more about the history of China hotels, service characteristics of China hotels as well as the trend of Chinese hotel industry...(China-USA Hotel History)

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After 1949, Chinese hotel industry disappeared until 1978. Before the implementation of Reform and Opening Policies, Chinese people did not have the idea or definition on what is hotel industry, and at the time, the hotels were all considered as rest house or reception sites, and these places were exclusively opened to national leaders, important members of foreign governments, experts overseas. And the servants or workers in hotels were all the civil servants belonging in the governmental system. After 1978, China hotel industry has a fast development. Tourists abroad swarmed into China, and the hotel service of mainland China can not meet the demands, which negatively influences China’s international fame when persisting in the policy of reform and opening. Therefore, many departments of government rearrange the original rest houses and reception sites, and reconstruct them as the foreign-oriented hotels. Since then, Chinese hotel industry appears in history. After these reforms, Chinese hotels has got a prominent change in mechanism – the management and orientations of hotel are diversified as the further enlargement of Chinese tourism industry, many money-making hotels appeared, in the meantime, the service sense of hotel is enforced as well; the political characteristics is weakened as the time goes, and general manager’s position in management of hotels is improved and strengthened.

In 1982, the market-oriented reform firstly was implemented in hotels of Hangzhou, the traditional tourist city of China. Hangzhou Huaqiao Hotel and Hangzhou Hotel thoroughly put the position guide into practice and the workers’ salary was flexible depending on their working. This is a big leap indeed. Subsequently, Beijing, Guangzhou, Shanghai established the modern hotels. The department setting and the working positions of hotel get the definitely classified. In 1984, National Tourism Administration of China promoted the hotel management experience, and reformed the hotel management system and distribution system. It made a big transfer of Chinese hotels to the modernized hotel industry. In 1988, under the guideline of The State Council, National Tourism Administration pushed forward the progress of Chinese hotel industry internationalization, and started the star-ranking assessment standard in the foreign-oriented hotels. It enhanced Chinese hotel industry in the aspect of standardization, regularization and classification.

Henceforth, many international famous hotel management companies entered Chinese hotel industry and brought much valuable experience about hotel international management. At present, Chinese hotel management systems consist of three types: 1. International hotels or hotel chains, and these hotels are the best in China. 2 Sino-foreign Joint venture hotels are represented by Guangzhou White Swan Hotel and Beijing Jianguo Hotel. 3. State-owned hotels.


Firstly, transnational brand hotels will get a further development in China. In 2011, China becomes the most powerful market in the world in accordance with the global half-year report of InterContinental Hotel. InterContinental Hotel has more than 154 hotels of China in service and 150 hotels under construction. Up to 2025, the number of hotels of InterContinental will surpass it in the United States. Specifically, majority of them is located in second-level and third-level cities. So far, Hilton Hotel has signed more than 40 copies of management agreements in China, and most of them are in second-level and third-level cities. Marriot Hotel also signed the copies of agreements more than 100.

Secondly, the city complex and rural economic transfer will promote the hotel industry development. Currently, there are 27 provinces, districts and cities setting tourism as their pillar industry of economic development. Their adaption to tourism will bloom this industry in China. In 2011, and in a half month, Jiangyin built up Longxi International Hotel, which with a height of 328 meters, comprised of 826 rooms and 16 presidential suites at the cost of 3 billion. In 2010, the authorities received 123 copies of application for five-star hotels. 21 hotels from Guangdong province, Shanghai, Jiangsu province and Zhejiang province also occupy a majority of it.

Thirdly, Chinese-style elements and features will be the highlights of china hotels. Starwood hotels declare the program of customized travel, and require Sheraton and Westin Chains to provide a series of special service to Chinese tourists, including the new dishes and food suitable for Chinese people, as well as the slippers and electric kettles services, plus translation service. In 2011, Hilton declares the planning of Hilton Welcomes, and the branches have options to join in or not. This program asks the hotels to have a Chinese-speaking reception servant and open a Chinese TV channel, as well as serve the option of Chinese dinner and lunch, including dim sum, porridge and deep-fried dough sticks. In 2011, Marriot practice a new programme of Chinese breakfast.

Fourthly, diversity, pluralism and individuation influence on hotel industry. Since 1980s, tourists raise their interests to art, culture and history, and it directly activates a movement to resurface the old architecture to be a traditional hotels. In 1990, PhillippeStarck, a famous architect was invited to give a thorough design to Paramount Hotel in New York, and this redesign make this hotel looks more classic. In China, many unique hotels appear in accordance with the personality of designers. According to the ranking of Tripadvisor.com, the characteristic hotels in China are most popular. The unique hotels in China include Siheyuan hotels, Shikumen hotels, State-Guest Houses, as well as some themed hotels become an important tourist scene, like Aman Hotel in Lingyin Temple Scenic Area (also called Fayun Aman), Aman Hotel in Summer Palace Scenic Area of Beijing (also called Yihe Aman) and Fuchun Shanju of Hangzhou are all the special hotels based on the original culture and history.

Finally, China hotel service industry will pay more attention to the low-carbon orientation. In China, the definition of green hotels is quite popular, and green hotels mean maintaining the green management, implementing the green consumption, and protecting the eco-system and properly using the natural resources under the notion of safety, health and environmental protection.

China hotel service history witnesses the development of China hotels from scratch to maturity. Traveling to China, what type of hotels you choose and what kind of service you want will be standardized internationally, so do not worry the difference. China hotels with the same level and service quality can offer a quite cheaper price to the customers than they are abroad. The price advantages may give you a reconsideration to carefully choose your hotels in China.